ECM Software - JAN20 TSIS
In this report, ETR examines 2020 ECM Software spend with a focus on sector trends and individual vendor performance within the sector.
Further, ETR reviews Adoption and Replacement reasoning within ECM Software as to determine which metrics CIOs view as critical when adopting and replacing vendors within their ECM Software stack (e.g. TCO, Security, Alignment with Cloud Vendors, Long-Term ROI, Implementation Cost, etc.)
Next, the report observes individual vendor performance within ECM Software by ranking vendors based on their 2020 Net score (i.e., spend velocity for 2020 vs 2019), Adoption %, Replacing % and market share change within our sample. Finally, the report analyzes and ranks these vendors through key customer subsamples - Fortune 500 and Giant Public + Private (i.e., Global 2000 + Forbes Private 225 + US Federal Government).