Enterprise Apps - JAN20 TSIS
Vendors: ADP, Anaplan, Apptio, Aspen Technology, BlackLine, Cherwell Software, CloudSense, Cornerstone OnDemand, Coupa, Deltek, Epicor, FinancialForce, Freshworks, Guidewire Software, IBM, Infor, Intercom, Intuit, JDA Software, Kronos, LivePerson, Manhattan Associates, Oracle, Paychex, Paycom Software, Paylocity, QAD, SAP, ServiceNow, SolarWinds, SugarCRM, TeamSupport, Tyler Technologies, Ultimate Software, Wageworks, Workday, Zendesk, Zuora, salesforce.com
Sector: Enterprise Apps
In this report, ETR examines 2020 Enterprise Apps spend with a focus on sector trends and individual vendor performance within the sector.
Further, ETR reviews Adoption and Replacement reasoning within Enterprise Apps as to determine which metrics CIOs view as critical when adopting and replacing vendors within their Enterprise Apps stack (e.g. TCO, Security, Alignment with Cloud Vendors, Long-Term ROI, Implementation Cost, etc.)
Next, the report observes individual vendor performance within Enterprise Apps by ranking vendors based on their 2020 Net score (i.e., spend velocity for 2020 vs 2019), Adoption %, Replacing % and market share change within our sample. Finally, the report analyzes and ranks these vendors through key customer subsamples - Fortune 500 and Giant Public + Private (i.e., Global 2000 + Forbes Private 225 + US Federal Government).