WalkMe - MAY21 ETS
Sector: Enterprise Apps
The most recent awareness, evaluation, utilization, and churn data for WalkMe was collected through ETR's proprietary ETS (Emerging Technology Study) from 5/4/2021 - 6/7/2021 and was sourced from 81 IT Decision Makers, which represent approximately $31B in total annual IT spend. Further, of the 81 technology end users, 9 represent Fortune 500 organizations and 22 represent Global 2000 organizations.
In this report, ETR analyzes WalkMe's evaluation, utilization, and churn trends over time, as well as against Customer Support Software peers, in order to provide a near-term outlook for the emerging vendor.