• Sectors:
  • Infrastructure Software
  • Productivity Apps
  • JAN21


  • OCT20


  • JUL20


2021 outlook

Large enterprise strength coupled with rebounding simply dummy text of the printing and typesetting industry.


  • Among Giant Public + Private customers (Global 2000 + Forbes Private 225 + Federal Agencies), 2H20 spending intentions for Atlassian appear stable across Infrastructure Software and Productivity Apps; a good sign based on the current climate. That said, market share among our sample of IT end users is trending down vs year-ago levels.
  • Among Giant Public + Private customers (Global 2000 + Forbes Private 225 + Federal Agencies), 2021 spending intentions for Atlassian are up year - over - year as Net spending intentions on Atlassian products appear stable across Infrastructure Software, while surging within Productivity Apps; in a spending environment where 2021 IT budgets are expected to grow almost 4% year - over - year. That said, Atlassian’s market share within our sample of Giant Public + Private IT end users is trending slightly down vs year - ago levels.
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  • 345
  • Survey Respondents
  • Representing $163b in annual IT Spend
  • 58Fortune 500
  • 68 S&P 500
  • 102Global 2000

Distribution of the Survey Answers

  • 4% adoption
  • 46% increase
  • 42% flat
  • 6% decrease
  • 2% replacing

Shared Account Time Series

See how Atlassian customers are simultaneously spending with peers/competitors (versus three months ago and one year-ago levels)

Time Series

Atlassian - Single Vendor Aggregate

The historical response breakdown for Atlassian; the blue line represents Net score while the yellow line represents Market share.

Single Vendor Aggregate
  • adoption
  • increase
  • flat
  • decrease
  • replacing
  • net score

Atlassian Tracking the Conversation -

  • For us, [Atlassian is] pretty much we use it with all our development teams. For a developer experience, I certainly will hear feedback on it’s not the most optimal tool, blah, blah, blah. But as we become a more product - focused organization and product owners, although they aren’t in technology, they sit with us and guide the products, it’s working really well for us in that implementation. Tying roadmaps in Epics from Jira into the daily work habits of engineers is how we manage our teams right now within the transportation mobility space for sure. And I believe probably quite a bit wider. For us Atlassian’s a commonly used tool if you will on the ground here. Can I speak to increase versus it feels like it’s going to increase, it certainly doesn’t feel like it’s going to decrease in 2021. It does feel like hey, if there’s some strategic things that we can do that’ll make us more efficient and create a better experience that we can add on from Atlassian, I won’t be surprised that we do that.

    - Technology Manager, North America | VENN #224, 12/03/2020

Atlassian Spend Focus - Respondent Subsample

Spending Intentions for Atlassian by customer type (Index, Region, Vertical, etc.)

Respondent Subsample

Atlassian Spend Focus

Spending Intentions for Atlassian across all Sectors that track it

Single Vendor View