Pegasystems, a public company, is an enterprise technology vendor that provides solutions across customer relationship management (CRM), robotic process automation, and business process management (BPM). Enterprise-leading technologists largely use Pegasystems to manage their enterprise's strategy, procurement & implementation of CRM, application development, process management, customer onboarding, and robotic process automation.

Notable enterprise vendors competing for wallet share alongside Pegasystems include: Appian, IBM, Microsoft, Oracle, Salesforce, and ServiceNow.

IT leaders need insight into the solutions, reliability, implementation cost, support structure, and compatibility offered by Pegasystems - and its position, stability, and trajectory predominantly within CRM and process management markets.

Since 2010, ETR has surveyed Pegasystems' target consumer base and end users about their forward-looking spending intentions with the company. Our survey methodology, frequency of polling and round table discussions with CIOs, allow us to capture and report, in real-time, changes in customer demand and the impact these changes have on Pegasystems' calendar year spend. Specifically, the data provides actionable insight into whether the company's products and services within Business Processes and Robotic Process Automation are seeing an acceleration, flattening or deceleration in spending intentions within the enterprise.

The most recent spending intentions data for Pegasystems was collected through ETR's proprietary TSIS (Technology Spending Intentions Survey) from 9/12/2018 - 9/27/2018 and was sourced from 57 CIOs and IT end users, which represent approximately $70B in annual IT spend. Further, of the 57 customers, 19 represent Fortune 500 organizations and 27 represent Global 2000 organizations.The report is available for purchase below.

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